Privacy Policy

    1. Data Controller

    FARO Entertainment GmbH
    Stralauer Allee 2
    10245 Berlin
    Email: info@silvester-an-der-spree.de

    2. General Information

    Protecting your personal data is important to us. We process your data exclusively on the basis of the applicable statutory provisions (GDPR, BDSG, TDDDG). Below, we inform you about the nature, scope and purpose of the processing of personal data on this website.

    3. Hosting and Server Log Files

    Our website is delivered through an external service provider (Cloudflare, Inc.). When you access the website, information transmitted by your browser is automatically recorded in server log files: IP address, date and time of access, page accessed, browser type and version, operating system and referrer URL. This data is used to ensure the technical delivery, security and stability of the website. The legal basis is our legitimate interest in secure and uninterrupted operation (Art. 6(1)(f) GDPR). Processing may also take place in the USA; the basis for this is the EU Standard Contractual Clauses.

    4. Cookies and Consent

    We use technically necessary cookies required for the operation of the website (Art. 6(1)(f) GDPR or § 25(2) TDDDG). We use optional cookies and services – such as our contact form (see section 6) – only with your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG). You make your selection in the cookie banner. You can change your selection or withdraw your consent at any time via .

    5. Contact by Email or Telephone

    If you contact us by email or telephone, we process the information you provide to handle your enquiry. The legal basis is Art. 6(1)(b) GDPR (pre-contractual or contractual communication) or Art. 6(1)(f) GDPR (handling general enquiries).

    6. Contact Form (HubSpot)

    We use HubSpot (HubSpot, Inc., USA) for our contact form. When the form loads, a connection to HubSpot is established; HubSpot may set cookies and transfer data – including to the USA – in the process. When you submit the form, the data you enter is transmitted to HubSpot and processed there to handle your enquiry. The legal basis is the initiation or handling of your enquiry (Art. 6(1)(b) GDPR) and our legitimate interest in providing a functioning means of contact (Art. 6(1)(f) GDPR). Alternatively, you can contact us at any time by email at info@silvester-an-der-spree.de.

    7. External Links and Services

    Our website links to external services, including a mapping service (Google Maps) for planning your journey and our ticket shop. When you click these links, you leave our website; the privacy policy of the respective provider then applies.

    8. Your rights

    You have the rights of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR). You may withdraw any consent you have given at any time. To do so, please use the contact details provided above.

    9. Right to lodge a complaint

    You have the right to lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information.

    10. Updates

    This privacy policy will be updated as necessary to reflect changes in the law or changes to the services used.